With the growth of technology and the widespread use of the internet in everyday life, telemedicine has become one of the most popular ways to receive medical care remotely.
Despite its many advantages, some patients still have questions and concerns about how it works, data security, costs, and service quality.
In this post from the Telepezeshk blog, we address the most common patient questions about telemedicine so you can use these services with greater confidence.
A: Telemedicine means receiving healthcare services remotely using communication technologies. With telemedicine, you can:
The difference from a simple phone consultation is that telemedicine offers a more complete interaction, access to your digital medical record, and advanced capabilities such as sending images, videos, and test results.
A: In many cases, yes. For conditions that do not require a detailed physical exam, online visits can provide equal or even better quality because:
However, in emergencies or conditions that require physical examination, in-person visits are necessary.
A: Patient privacy is our priority. At Telepezeshk:
A: Absolutely. This is one of telemedicine’s main purposes. Anyone with internet access and a smartphone or computer can use Telepezeshk. Even with low-speed internet, voice and text consultations are available.
A: Usually less than an in-person visit. On Telepezeshk, you see the cost clearly before starting the consultation. Fees vary by specialty and type of service.
A: It’s simple:
A: In emergencies such as:
In these cases, you should go to an emergency department immediately. Telemedicine is better suited for follow-ups, advice, and treatment of non-emergency conditions.
A: Depending on your insurance plan, online visits may be covered.
A: Yes. Telepezeshk provides each user with a digital health record that stores medical history, prescriptions, lab results, and imaging reports—accessible anytime.
A: Yes. In addition to scheduled appointments, you can select “instant consultation” to connect with a doctor as quickly as possible.
A: Yes. You can schedule visits for parents, children, or other family members using your account and share their medical files with the doctor.
Telemedicine is a modern path to receiving healthcare—faster, more conveniently, and often at a lower cost than in-person visits.
It connects patients with specialists anywhere, even in the most remote areas.
With a team of top doctors and advanced capabilities, Telepezeshk offers a safe, high-quality online visit experience.
